Emailed water accounts

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What can I do on the eNotices system?

As part of the eNotices platform, you can:

  • Add and delete accounts that you would like to receive by email
  • Change your email address at any time
  • View your past accounts sent from Goldenfields Water

How do I register for eNotices

 Your account features an eNotices Reference Number, which you can use to register in 3 easy steps:

  1. Go to gwcc.enotices.com.au
  2. Enter your email and eNotices Reference Number, and verify your email address
  3. Finally, create a password and enter your mobile number

And that’s it!  Your next account will be sent by electronic delivery.

I’m having trouble registering, I keep getting and error message: “Error! The eNotices reference number is invalid”

The eNotices Reference Number is unique to your account, and is located in bottom left of your notice.  It’s easy to locate with the eNotices ‘e’ symbol.  The Reference Number displayed here will need to be entered in order to register for electronic delivery of that account.

If you are still having issues utilising your eNotices Reference Number, please call us on (02) 6977 3200 or email us at office@gwcc.nsw.gov.au

I forgot my password?

Your password can be reset by using the ‘Forgot Password’ function on the login page at gwcc.enotices.com.au

Can I revert back to paper accounts?

If you elect to no longer receive electronic bills, you can choose to elect to receive them by paper.  To action this:

  • Login into eNotices
  • Click the profile tab in the top right corner of the dashboard page
  • Under the ‘Accounts’ tab, you will see a list of accounts that are active
  • You can select which ones you would like to receive by paper and which you would like to receive by email

If you have any issues, please email office@gwcc.nsw.gov.au to request your bill delivery method be changed back to post mail, ensure you provide your account number and account name.

How do I register to receive electronic accounts for multiple properties?

If you have multiple properties with Goldenfields Water in the identical name and identical postal address, these properties will be automatically added to your account.  If you have additional properties with Goldenfields Water that are sent to a different name or postal address, you can add these to your account by going to your profile page.

To action this:

  • Login into eNotices
  • Click the profile tab in the top right corner of the dashboard page
  • Under the ‘Accounts’ tab, you will see a list of accounts that are active
  • Locate the eNotices Reference Number from the notice of the property you would like to add to your account
  • Enter this in in the ‘Input eNotices Reference Number’ bar

If you have any issues, please email office@gwcc.nsw.gov.au or call (02) 6977 3200 to request account to be added to your profile.  Please have your assessment number prepared to verify you are the owner of the property.

My email address has changed, how do I update my registration?

You can update your details from the profile page of your eNotices Account.

To action this:

  • Login into eNotices
  • Click the profile tab in the top right corner of the dashboard page
  • You will see your email address there as well as the date that it was verified on
  • Enter your new email Address and press the save button in the bottom right corner of the page

You will be redirected back to the dashboard, but you will need to resend the verification to the new email to make sure any future notices will be sent correctly.  Return to the profile page, click the ‘Resend Verification’ button, and follow the prompts to ensure your new email address is approved for use.

If you have any issues, please call us on (02) 6977 3200 to request a new email for your account.  Ensure you provide your account number, account name, and the email address you would like this sent to.  You will be asked to follow the verification process once you receive the email.