Customer Survey

Have your say on Goldenfields Water’s 2020 Customer Survey

Council have collaborated with expert social media market researcher ‘Iris Research' to roll out their Customer Satisfaction Survey during the month of August. The survey has been conducted via telephone and as an online questionnaire, designed to provide important insights into the local community’s priorities and satisfaction levels including Goldenfields brand recognition and reputation, customer service experience, product quality and service delivery.

The research insights will help determine Goldenfields immediate and longer-term priorities to ensure improved service delivery to our customers and wider community expectations.

The 2020 Customer Survey is now closed and Iris Research are analyzing the data. Goldenfields Water would like to thank everybody who participated in the survey.