Mission, Vision and Values

Mission Statement

Through collaboration, innovation, and governance, strive to deliver reliable high-quality water solutions that support our communities, regional growth, and environmental sustainability.

Vision Statement

To lead in water supply excellence focusing on innovation, technical expertise, efficiency, and customer service.

 

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Our values

Integrity

  • We act in the best interest of the communities we serve
  • We promote equality and apply rules consistently 
  • We are honest, ethical and take ownership of our actions by learning from our mistakes

Trust

  • We rely on each other to work towards success
  • We support open discussions and are transparent in the process of making decisions
  • We value each other and empower one another to succeed

Respect

  • We listen, consider and value the views of others
  • We treat others with courtesy, empathy, professionalism, politeness, and kindness
  • We recognise the contributions of all staff

Teamwork

  • We work collaboratively and support each other to achieve our goals 
  • We communicate openly and positively
  • We build strong teams who are proactive, share their knowledge, skills and expertise

Continuous Improvement

  • We actively monitor and review our operations
  • We are open and acknowledge our shortfalls
  • We make ourselves accountable and share ideas to develop better ways of doing things
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