2025 Goldenfields Water Customer Survey Now Open

Published on 11 September 2025

Media-Release-2025-Customer-Survey-Now-Open.pdf(PDF, 109KB)

Goldenfields Water invites our customers to share their thoughts and experiences through our annual customer satisfaction survey which is now live! The survey will remain open until Friday 3 October 2025, giving customers ample time to provide valuable feedback.  

The survey aims to better understand community needs, improve service delivery, and strengthen engagement across all areas of our network. Whether you’ve interacted with our services recently or simply want to help shape future initiatives, your voice matters. 

Goldenfields Water’s General Manager Aaron Drenovski said ‘’The survey operates as a vital resource in guiding Council’s strategic direction and decision making over the medium and long term. This is a great opportunity for our customers to share their perspectives on what is working well, what areas may benefit from improvement, and what matters most to them.’’  

The survey is quick, confidential, and accessible online via Goldenfields Water website, and Facebook page. Customers can also complete the survey at Councils reception, located at 84 Parkes Steet Temora.  

As a further incentive for customers to complete the survey, Council will be offering one lucky customer the opportunity to win free water for a year! Customers will be asked to enter their water account number at the start of the survey, which will provide them with an entry into the draw (conditions do apply). 

Complete the survey here: Customer Survey 2025