Customer Survey 2026

Published on 17 August 2026

Goldenfields Water is seeking feedback from customers through its 2026 Customer Survey, with residents encouraged to have their say before the survey closes on Sunday, 30 August 2026.

The survey provides an opportunity for customers to share their views on the services provided by Goldenfields Water, including water quality, service reliability, communication methods, customer service experiences, and future infrastructure investment priorities. Feedback gathered will help inform planning, guide service improvements, and ensure Goldenfields Water continues to meet the needs and expectations of the communities it serves.

Goldenfields Water General Manager Aaron Drenovski said customer feedback plays an important role in shaping the organisation's future direction.

"We are committed to delivering reliable and responsive services to our customers, and their feedback helps us understand where we are performing well and where there may be opportunities for improvement. The survey also provides valuable insight into the priorities and expectations of our communities, helping us make informed decisions for the future," Mr Drenovski said.

The survey takes only a few minutes to complete and can be accessed online via the Goldenfields Water website and Facebook page. Customers who would prefer to complete the survey in person can do so at the Goldenfields Water Administration Office, located at 84 Parkes Street, Temora.

As a thank you for participating, all eligible survey respondents will go into the draw to win Water for a Year, with a maximum account credit value of $1,000 applied during the 2026/27 financial year. To enter the prize draw, customers will need to provide their Goldenfields Water account number at the completion of the survey. Full terms and conditions and the link to complete it can be found here